The digital marketing software market is valued at $60.3 billion. And it’s expected to grow at a compound annual growth rate of 15.5% over the next decade.

With a plethora of digital marketing tools in the market, choosing the right ones can be a daunting task.

However, it’s essential to invest in the best tools to enhance your digital marketing efforts and help you stand above the inevitable competition from your peers.Competition is a significant challenge for 27.1% of digital marketers today, as revealed in a survey conducted by Influencer Marketing Hub.

So which tools should you use to get an edge? 

You don’t need to spend time researching the best tools. In this article, I’ll introduce you to five digital marketing tools that can boost your efforts and give you an edge over the competition.

5 Digital Marketing Tools to Drive Better Results

Here are five digital marketing tools that address different areas of digital marketing. 

They range from tools that enhance website speed to ones for improving landing pages and enhancing overall user experience.

1. TinyImage

TinyImage is one of the digital marketing tools you need to invest in. It’s an image compression tool that reduces the size of your PNG and JPG images online by over 75%.

You don’t have to worry about the security of sensitive image files as well. TinyImage uses a secure 256-bit encrypted SSL connection. It also deletes your images within a few hours of uploading them.

How can TinyImage improve your digital marketing ROI? 

Larger-sized images take up a lot of bandwidth, which slows down loading times for your visitors.

Research by Digital.com shows 21% of online shoppers are dissatisfied by slow-loading pages. Half will abandon their shopping cart if a page fails to load fast enough.  

This app is most helpful for agencies that provide custom app development services. It helps them to compress images in a few seconds and convert apps into fast loading for their clients.

Use TinyImage to:

• Compress images without losing image quality
• Compare the file size of the compressed images to ensure you have the optimal file size
• Save time by compressing multiple images at a go

Price

• Free

2. Sprout Social

Sprout Social is one of the best social media marketing tools in the market. It helps you manage all aspects of your social presence.

You can analyze the performance of your posts and Reels to find the best Instagram Reels to embed on your website. Also, you can also monitor your competitors, manage conversations with your audience, and plenty more.

Sprout Social boosts your social media marketing efforts. And according to research, effective social media marketing results in higher sales for 55% of businesses.

What you can do with Sprout Social:

• Analyze the performance of your campaigns and get insights into areas of improvement
• Uncover current trends and opportunities to engage with your target audience through social listening
• Schedule and publish posts across multiple platforms

Price

• Standard: $249 per month
• Professional: $399 per month
• Advanced: $499 per month

Enterprise: Custom

3. Zendesk

Customer support plays a crucial role in creating a better customer experience for your e-commerce store and optimizing your digital marketing efforts.

And Zendesk is one of the best tools you can use to ensure provide personalized customer support.

It’s AI-powered AI chatbot, live chat, help desk ticketing system, and other solutions help you provide instant and right customer support.

Why is it one of the best digital marketing tools to boost your ROI? 

Zendesk has helped generate numerous leads, sales, and signups for its customers with its low-cost ownership offers.

How Zendesk can help your business achieve better marketing results:

• It offers an AI-powered chatbot and live chat that answers instantly to customers’ questions.
• It offers the right reporting and analytics software that help you get real-time insights for your business.

Price

• Free: $0
• Starting: $19 per month
• Suite Team: $55 per month
• Suite Growth: $89 per month
• Suite Professional: $115 per month

Suite Enterprise: Reach out to them

4. Ahrefs

Keyword research tools are important for any digital marketing strategy. And Ahrefs is one of the best there is. It’ll help boost your SEO strategies to improve your website’s visibility and ranking in SERPs.

It’s not just a keyword research tool, but an all-in-one SEO toolset that analyzes the ranking difficulty of keywords, simplifies backlinking, and more.

You can use it to scan your website for technical and on-page SEO problems that may be holding back your ranking.

Ahrefs also lets you keep tabs on keywords your competitors are ranking for and get insights into the SEO strategies they are implementing. 

Additionally, you can use it to get content ideas that have the potential to draw traffic to your site and find link prospects from a database of over 14 billion web pages.

Ahrefs also provides access to other free digital marketing tools like a backlink checker and AI writing tools

What you can do with Ahrefs to boost your digital marketing ROI

• Find keywords for YouTube, Amazon, and Bing and generate additional keyword ideas using AI to reach a wider audience
• Find backlink prospects to increase your SERP ranking and enhance your credibility
• Visualize your SEO progress using interactive graphs

Price

• Lite: $99 per month
• Standard: $199 per month
• Advanced: $399 per month

Enterprise: $999 per month

5. Hotjar

Google has clearly stated that it rewards content that provides a good page experience. Hotjar is one of the best digital marketing tools you can use to gain insights on ways to improve user experience and also optimize your store for conversions.

It provides heat maps that you can use to see your website visitors’ activities and identify friction points. The heatmaps show you how your visitors move, click, and scroll.

You can also compare user behavior across different devices using Hotjar to identify opportunities to increase conversions.

And if you serve video ads on your website or any other type of ad, you can conduct surveys and collect feedback from your customers to learn how they’re affecting their user experience.

What you can do with Hotjar to improve your ROI:

• Watch full recordings of your visitors’ journey on your site to find and fix user experience issues
• Access all user data from a single dashboard, including feedback, metrics, and session recordings
• Automatically generate relevant surveys using AI and get automated summary reports of the responses

Price:

• Basic: Free
• Plus: $39 per month
• Business: $99 per month
• Scale: $213 per month

Start Leveraging the Best Digital Marketing Tools Today

Leveraging digital marketing tools is crucial if you want to enhance your ROI. And these are the 5 best tools available in the market that you can use.

They all serve different aspects of digital marketing but with similar goals—improving audience engagement, driving conversions, and maximizing your marketing efforts.

Go ahead and give them a shot to take your digital marketing efforts to the next level and boost your ROI.

The post 5 Must-Have Digital Marketing Tools for 2024 to Skyrocket Your ROI appeared first on DigitalMarketer.

Customer relationship management (CRM) is fundamental in building long-lasting relationships between a business and its clients. With a solid CRM strategy, you can improve your communication with customers and new prospects and increase the chances of repeat custom and loyalty. 

Let’s see why a CRM system is advantageous for digital marketing and how it can boost ROI.

What Is CRM for Digital Marketing?

Businesses can use a CRM system to collect valuable customer data. This can then be used when it comes to marketing strategies. It allows you to capture and retain customers. When customers are satisfied with the service you have offered them, not only are they more likely to return, but they’re also more likely to recommend you to a friend.

If a customer is dissatisfied with what you have provided, they may feel they need to warn others not to do business with you.

Other than word-of-mouth, customers may come across your business via a web search. From the moment they visit your website the customer needs to feel welcomed and appreciated, which is where a good CRM system comes in.

If they have a question or problem, they should be able to easily reach a team member for help. A CRM system can also remember customers who are coming back, offering a more personalized approach each time. 

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Why Use a CRM?

A CRM system can be helpful for a number of reasons to improve your business, namely:

• To collect and store customer data to use in the future
• To track sales and analyze which promotions are the most successful
• Connecting the sales team with customers in real-time
• Improving follow-ups and ensuring customer loyalty is there
• To keep the sales team updated with customer information, potential customer leads, and insights into specific customers
• Sharing files and information between the team so everyone is kept in the loop

How Can CRM for Digital Marketing Help Boost ROI?

Here’s a look at how a CRM system for digital marketing can help boost ROI.

1. Build long-lasting customer relationships

CRM platforms are designed to collect customer data. This then allows you to dive deeper into customer behavior and how they spend their money with you. You can view previous purchases, all communication and track how they interact with your business. This makes it easier to customize future interactions, as you already know about their previous activity.

Some CRM systems can track website visits through social media engagements and email link clicks. Businesses can use this information to look for trends, such as the type of posts that typically get more engagement and website clicks than others. It helps to build a long-lasting relationship with customers as you can see what content they are genuinely interested in seeing.

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2. Boost customer service

Improving customer service is one of the many reasons why businesses invest in a good CRM tool. Ultimately, this can increase customer loyalty and improve overall relationships between the business and customers. Good customer service can go a long way. Customers need to feel listened to and respected, and their problems need to be solved swiftly and effectively. 

As more and more data is collected, you can also refer back to previous customer interactions and build a rapport with customers who may be returning. 

A solid internal communication system can ensure no customer is left behind. Many companies opt for a cloud PBX business phone system that lets them keep in touch throughout the day. This means team members can connect and discuss customers if there are any issues.  

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3. It can be used alongside KPIs

Key performance indicators (KPIs) are often used by businesses to measure performance over a period of time. It can go hand-in-hand with your CRM strategy to help you better understand your customers. They must be specific, measurable, actionable, and realistic. You can use your CRM system’s data to measure your KPIs. 

A CRM system may also nudge you in other areas and pick different KPIs to track. For instance, if you feel like customer interactions are dipping, you can adjust your KPIs and analyze why this is happening to improve it for next time. 

4. Improve customer retention

Customer retention is essential for businesses that want to grow. You need a healthy balance of loyal customers combined with new customers who are just trying your business out for the first time. A CRM system can help to improve your customer satisfaction level as it looks at building long-term relationships. These can then be nurtured over time to keep customers coming back for more.

It’s only natural that when a person receives good service from your business, they are happy to return. Furthermore, satisfied and loyal customers are more likely to refer their friends. You can even see who is sending the referrals with your CRM system.

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5. Find new customers more easily

Customer data is powerful, especially when it is from customers who have shown an active interest in what you have to offer. Using CRM tools can help you ascertain what is and isn’t working within your marketing strategy. It allows you to make more informed decisions to change how your customers interact with your business for the better. 

With a CRM system, you can track customer information such as demographic, frequent purchases, etc. This means you can create more meaningful targeted adverts when trying to get them to visit your website. If you’re a B2B and they search ‘inventory management software,’ you don’t just want to gain their interest; you want to sustain it. 

6. Enhance business performance 

A CRM system can improve your ROI, among other digital marketing KPIs, as it enhances business performance and the overall sales process. CRMs can automate emails, customer service responses, and much more, meaning you can nurture customer relationships without much effort.

Your CRM can show you who is interested in what and often includes other add-ons such as  lead scoring, upselling, and cross-selling. 

Which CRM Features Are Essential for Marketing?

It’s important that you choose the best CRM for your business, as many systems offer different benefits and functions. Here are some key features to bear in mind.

1. Lead tracking

Lead tracking lets you know your customer’s journey from the source. It can help you implement marketing campaigns based on your customer’s preferences. This data can also mean you only send relevant information to your customer, so they’re more likely to interact. The data from lead tracking is vital for capturing attention and converting customers. 

2. Customer filtering

Customer filtering is a crucial feature of a CRM system as it comes in handy for multiple reasons. To start, you can segment your customers into groups such as location, lifetime value, last purchase, and more. You can do some exploratory testing to check whether your chosen CRM system is up to the task.

This helps with digital marketing as you can specifically target customers. It can also save money as you aren’t just spending money in unnecessary places, these are customers you know and have built a relationship with.

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3. Automated follow-up emails

We all know what it’s like to sign up to a company’s mailing list to access a one-off discount. But as a business, how do you stop those customers from unsubscribing? Great content and consistency are key here.

A good CRM system must be able to help your marketing department by automating a few of those tedious processes, with emailing being one. You can arrange email lists and send follow-up emails quickly and efficiently with a CRM system, this means customers are constantly kept updated on the latest offers. 

4. Third-party integration

By connecting your CRM software to other platforms you already use, you can save on time and money. No need to start searching for RingCentral alternatives when it can all be kept in one place. It also means your team doesn’t have to get to grips with a completely new system. 

The key is choosing a CRM system that is easy to set up and compatible with your existing tools. Once you’ve found the best one for your business, you can go ahead and install it knowing that it won’t affect your other marketing platforms. 

Choosing the Right CRM

Choosing the right CRM is difficult for a business, as many offer the same fundamental function with varying features. Overall, though, it’s important that your CRM works best for your business. That means it easily integrates into your existing tools and your employees find it easy to navigate and use. A good CRM system can help boost your ROI and ultimately contribute to your business’s future successes. 

The post Here’s Why CRM For Digital Marketing Helps Boost ROI appeared first on DigitalMarketer.

In our Paid Traffic Mastery course, we bring together four of the world’s top paid advertising leaders to share the foundational knowledge you need to know to win with paid traffic. One of the first lessons they share is common terms and acronyms every paid advertising professional should know.

These Are The Term To Know Before Running Paid Ads

Search Engine Marketing or SEM

Search engine marketing is a broad marketing strategy term that includes search engine optimization, content marketing, as well as paid ads. 

Social Media Marketing or SMM

Social media marketing is limited to social media channels and includes organic and paid traffic.

Conversion

A conversion is the desired action you want someone to take on your website or funnel. A conversion event typically includes a time or money commitment on behalf of the customer. 

Conversion Rate

This is the percentage of prospects landing on your page or taking you up on your offer.

Cost Per Click or CPC

Cost per click means that your ad campaign is billed each time someone clicks a button, link, or directly on your ad. 

Cost Per Thousand or CPM 

Cost per thousand is charged for every 1,000 impressions. An impression happens anytime someone lands on the page where your ad is placed. (Don’t ask us why it’s CPM…it’s just weird.) 

Click Through Rate or CTR

Click through rate is the percentage of potential customers who saw an ad and clicked on it. This metric is a good indicator of the quality of your ad copy and media. 

Cost Per Acquisition or CPA

Cost per acquisition is the expense incurred to acquire a new customer.  

Return On Ad Spend or ROAS

Return on ad spend is the amount of revenue earned per dollar of ad spend.

Return On Investment or ROI

Return on investment describes how much you get back after calculating the entire cost of the ad campaign. When calculating the ROI, costs can include agency fees, copywriting, graphic design, video production, call tracking, etc. 

Lifetime Value or LTV

Lifetime value is the long-term value of a customer. 

Urchin Tracking Module or UTM

The Google Analytics we know and love started out as Urchin Software Corporation. The term just stuck around after Google bought Urchin in 2005. The term Urchin tracking module (not universal tracking mechanism or Uncle Tom’s marmalade) is a piece of code that is tacked onto the end of the URL. The code is pushed to the search engine whenever someone clicks through the ad. 

Use this list of common terms to impress your friends at a dinner party, or to share with your paid advertising clients. It’ll get everyone on the same page and avoid confusion down the road.

NOTE: This content came directory from DigitalMarketer’s Paid Traffic Mastery Certification.

The post Terms Every Paid Traffic Master Must Know appeared first on DigitalMarketer.