Let’s face it—it does no good to build a funnel and spend zero time optimizing for conversion. That’s a no-brainer, right?

But, how many of you are working closely with your head of sales to ensure that the opportunities you help generate actually convert into paying clients? Ultimately, if you want to be seen as a successful marketer, you’re going to have to show that marketing is driving sales.

Now, the challenge is that in today’s commoditized world, sales teams often struggle to stand out from the crowd. As a result, closed won rates plummet, and organizations find it challenging to demonstrate to prospects how their total value proposition is the clear winner against all of the other competitors.

To make matters worse, many organizations rely on “super hero” sales people or even the founder to close deals. This approach is not sustainable or scalable. You can’t build a successful sales team if you’re constantly relying on a select few individuals to bring in all of the business.

The solution to this problem is a sales process that follows a standardized approach while also creating clear differentiation with prospects at the same time. By implementing a systematic sales process, you can scale your sales efforts beyond just the founders and “super heroes.” This will lead to higher closed won rates and higher gross profit margins, as you’ll be able to win at premium prices.

The benefits of a systematic sales process are clear. You’ll be able to scale the process beyond founders and “super heroes,” achieve higher closed won rates, and enjoy higher gross profit margins as you’re now able to win at premium prices.

When I implemented a systematic sales process in my former agency, I was able to consistently have 60-70% closed won rates, even when I had zero involvement in deals. This is the power of a well-designed sales process. In fact, I standardized this process and called it the Systematic Sales Process.

So, what does a Systematic Sales Process look like? Here are the five stages:

Stage 1: Evaluation

In this stage, you’ll have a 30-45 minute call with your prospect. The goal of this call is to point your prospect in the right direction—it’s not to “make a sale.” The reason we want to take this approach is that many prospects are likely not a good fit for your firm, so let’s not assume that every first call is an “opportunity.” That’s why we call this call the “Evaluation”—you want to evaluate whether or not you can help your prospect, whether or not they align with your requirements, and whether or not they are ready to move forward. We call this “two-way qualification.”

It’s not uncommon to reach the middle-to-end of the call and determine that your prospect, in fact, needs someone or something else other than you!

IMPORTANT: You should NOT move anyone beyond this point unless you have full alignment.

Do this stage right and you will ensure that your pipeline is real.

Stage 2: Discovery

After you have alignment with your prospect from the Evaluation call, you’ll engage them and their team in a 60-120 minute Discovery meeting.

The key in this meeting is to have a strong business conversation and less of a tactical conversation related to what you do. You’re looking to create paradigm shifts with key stakeholders on your prospect’s side. You want them to leave the meeting thinking about their problem in a completely different way and with a sense of excitement about the potential of moving from where they are now to where they want to be.

IMPORTANT: You want to ensure critical stakeholders are present for this meeting, as they’ve agreed-to in the Evaluation call (this is non-negotiable), to whatever degree you require for your process.

Do this stage right and you will sub-consciously win the business.

Stage 3: Plan

In this stage, you’ll collaborate with your main point of contact to develop your plan. That said, be a leader and show them what needs to be done to achieve their desired outcome, then discuss how you can divide and conquer together. Don’t treat this as a “pick from a menu” excercise.

This collaborative approach to developing your plan helps your main point of contact see your plan as their plan, too. This increases the odds that they will be a champion for you.

IMPORTANT: During these dicsussions, be sure to have them help you avoid “land mines”—things that could lose the business for you.

Do this stage right and you will eliminate surprises at the next stage (Presentation).

Stage 4: Presentation

You’re now ready to present and officially win the business during a 60-90 minute meeting. That siad, do not call your plan a “Proposal”! Instead, give it a specific title that speaks to their goals (e.g. “How ACME Corp Can Drive 17% More Revenue Through Conversion Rate Optimization”).

Your presentation should tell a “story” that includes:

• Their Vision
• Their Goals & Objectives
• Their Challenges
• How to Win (Strategy)
• Highlights (Tactics)
• Required Commitments (Their time, money, and resources to make this plan a success)
• Expected Results (ROI!)
• Why Your Firm

After you present, answer any questions they have and when their questions are done, ASK FOR THE SALE.

IMPORTANT: You want to ensure critical stakeholders are present for this meeting, as they’ve agreed-to in the Evaluation call (this is non-negotiable), to whatever degree you require for your process.

Do this stage right and you will differentiate your firm.

Stage 5: Negotiation

Finally, you’re ready to provde the contract and negotiate, but don’t give this until they’ve given you the “verbal” that you have won the business. The reason you do this is to make sure that you’ve wont the business based on the material things before the prospect starts nit-picking your contract scope. That said, be clear about what you will do and what you won’t do.

Additionally, your standard terms and conditions will accompnay the scope. You want to know up-front the terms and conditions you will bend on and the ones you won’t bend on.  You don’t want to make a decision about an important term and/or condition during the emotion of trying to ink a deal. Knowing up-front your points of negotiation will help you make logical decisions in the heat of the moment.

Do this stage right and you will set up your team for success.If you’d like to learn more about how to grow your firm using a Systematic Sales Process, register for Frank’s free Systematic Sales Process training today!

The post How Standardizing Your Sales Process Boosts Overall Conversion appeared first on DigitalMarketer.

Did you know there are about 200 Facebook Ad metrics? That’s way too much to keep your eyes on. A smarter approach is to focus on a few metrics and ignore the rest until you need them. But how do you know which ones are really worth your constant attention? Let’s find out…

Every Facebook Advertiser Struggles with Metrics

You are not the only one who is lost in the maze of Facebook ad metrics. Every day, my team at MeasurementMarketing.io answers dozens of questions from business owners and agencies about this topic.

• I read somewhere that metric X is important but is that true?
• Why would I even track metric Y?
• Can I really ignore metric Z? 

These kinds of questions are important, but they are often asked at the wrong moment. 

The key to understanding which Facebook Ad metrics matter the most to you, is to see them as possible answers to questions you have about Facebook campaigns.

Let’s dive in…

Are my Facebook Campaigns Profitable?

Paid ads are like an investment. You pour money into ads and hope that you will get more money back. 

But like any other investment, there is a difference between hope and reality. 

One metric in Facebook Ads Manager will partially answer whether your ads are performing as you had hoped.

Return On Ad Spend (ROAS)

This metric tells you how much money you get back from every dollar you spent on Facebook ads. 

It is calculated with the following formula:

Revenue / Ad spend

For example: (your revenue) $1,000 / $500 (spent on ads) = ROAS 2

That means that for every dollar you spent on Facebook ads, the platform  generated $2 revenue. 

All that sounds great, but keep the following in mind:

• Revenue and profit are different things. So, you will have to do your own calculations to find out if your Facebook ads are actually making profit for you.
• To calculate the real Return On Investment (ROI) of Facebook paid campaigns, you need to include costs for setting up and managing your ads. 
• This metric is especially useful to ecommerce stores because they sell directly and know for which price. For service providers, ROAS is harder to calculate because it is hard to assign a price for someone who, for example, signs up to a newsletter. 
• Facebook knows a lot about you, but you need to assign values to conversions. I cover that a bit further below. 

How Much do My Facebook Ads Cost?

Running ads costs money. To keep track of how much, you can use over 60 Facebook Ad metrics. Here are some interesting ones that can give you valuable insights.

Amount Spent

This metric tells you how much money you have already spent on a Facebook ad or campaign. 

Although you can set daily budgets to keep your budget under control, it is absolutely worth checking this metric regularly. If the amount is low, for example, that can mean nobody is seeing or clicking on your ads. 

Cost Per Mille (CPM)

This metric answers the question how much it costs to show your ad 1,000 times. If you run awareness campaigns, it is useful for two reasons:

• CPM is a metric that is used by other ad platforms or websites that sell advertising space. It makes it easy to compare the price to advertise on different platforms. On the other hand, it doesn’t tell anything about how profitable the ads are. 
• The CPM also lets advertisers easily compare the cost of different campaigns on the same platform. If, for example, the CPM for one Facebook campaign is $10 and $5 for another, it is worth diving deeper to understand what causes this price difference. Is it because of the timing? The copy of the ad? The audience? The frequency? Etc.

Cost Per Impression

This metric tells you how much every impression of an ad on Facebook costs you. It is not a very important one from the digital marketer’s helicopter point of view. 

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But I included it anyway to illustrate that Facebook has metrics that can give answers to more complicated questions you didn’t come up with before. 

Prices per unit also put things in a different perspective. Knowing that every bite you take from, let’s say a Philly Cheesesteak (Can you tell I’m from Philly?!?), costs you 0.25 cents, may either spoil or add more taste to your meal. 

Cost Per Click (CPC)

Facebook has two metrics for clicks. CPC links are more important than CPC All, because it tells you how much a link to your landing page costs. A click that is, for example, included in CPC All is when someone clicks to see more of your ad copy. 

CPCs fluctuate and the price Facebook charges you depends on factors such as timing, audience size, the services or products you promote, and so on. 

Yet, the CPC is a powerful metric that is worth keeping your eyes on:

• It gives you a clear idea of how cheap or expensive clicks to your site or web shop are.If, for example, you pay $10 per click to sell a $3 product, it may be time to rethink your paid advertising strategy completely. 
• A high CPC may also be a sign that your landing page has an issue. I will get back to that further below. 
• CPC is also a useful metric to compare the performance of campaigns over time, or to find out which ads are repeatable or need optimization. 

Cost Per Action (CPA)

Ideally, people take action when they see your Facebook ad. That can, for instance, be a click to your landing page, watching a video, sharing your page, and so on. 

The CPA metric shows you how much these actions cost. It is also good to:

• Use the CPA as an internal benchmark. Simply put: if you can decrease it, you will get more at a lower cost. 
• Compare the CPAs of different actions. If you  take the bigger picture into account, it may turn out that you have been running ads to trigger people to take actions that don’t boost your business.

Cost Per Conversion

Another metric that is definitely worth your attention is the Cost Per Conversion. If you know, for example, that your paid ads cost you $5 for someone to add a product to the shopping cart, that will give you a good idea whether the campaign is profitable or requires fine-tuning.  

Do My Facebook Ads Actually Contribute to My Goals?

The best way to find out if your Facebook ads help you actually achieve your campaign goals is to look at conversion metrics. 

Conversions are important actions that people take, like adding a product to the basket, filling in a form, signing up for a trial account, and so on.

Conversion Rate

The conversion rate is the percentage of people who click on your ad and do what you want them to do. Let’s assume 100 people click on your product ad and 50 of them add the product to your cart, the conversion rate will be 50%.

That may sound exciting, but if none of them actually buys your product, the conversion rate for your sales goal will be 0%.

It is therefore important to think about your goals and conversions before you dive into metrics. 

How Much Value do My Facebook Ads Generate?

In Facebook Ads, you can assign a ton of conversion values for every goal you want to achieve.

Even if you don’t sell products or courses online, you may profit from assigning a value to conversions, like the Contact conversion value or Leads Conversion Value.

Total Conversion Value

The total conversion value is self-explanatory. But it can also be misleading. If you define, for example, a Content views conversion Value or App activations conversion value, you may get a total skewed version of what your conversions actually are worth. 

Is My Facebook Target Audience Even Interested in My Ads?

Although Facebook is a great advertising platform to reach your ideal audience, your ads may not be appealing to them. The following metrics can help you find that out quickly.

CTR (Click Through Rate)

The click through rate metrics is the calculated percentage of clicks compared to how many times your ad was displayed.

If, for example, your ad was shown 1,000 times and the link to your site was clicked 10 times, your CTR is 1%. 

The toughest part is to decide whether your CTR is good or bad. One way to know this is to run several ads simultaneously and see which one has the highest CTR. 

But this approach is risky too. A higher CTR may not result in higher conversions.

Relevance Score

Facebook assigns a relevance score between 1 and 10 to your ads. The higher the score, the more relevant the ad is for your audience, according to Facebook.

Ads can break or make your campaigns. A picture, the copy, but also how many times it is shown are all details that can make or break your campaign. The following metrics help you better understand how your ads are doing.

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Ad Frequency

This metric tells you how many times the ad has been displayed on average in the Facebook feed of your target audience. 

Mind that this metric can mean many different things depending on the type of campaign you are running.

• With brand awareness campaigns, you can show your ad more before people get tired of it.
• If you are running a lead gen campaign, people usually get annoyed when they see the same ad too many times in a short period of time. 

The list of metrics will help answer the important questions you, your business or customers have about paid marketing campaigns on Facebook

Alas, these metrics cannot give all the answers you need to run successful paid campaigns… 

The 4 Biggest Mistakes Facebook Advertisers can Make

The MeasurementMarketing.io team has taught and supported hundreds of businesses with measuring and optimizing their marketing campaigns for success. 

There are 4 mistakes that keep returning and I figured it’s worth dropping them here so you won’t need to make these mistakes yourself…

Mistake 1: Misunderstanding Metrics

Like any other industry, digital marketing is filled with jargon. It’s easy to misunderstand what something is and is not.

Metrics are often confused with: 

• Business goals 
• Key Performance Indicators (KPIs)
• Dimensions
• Segments

Metrics are just the numbers you add, subtract, multiply, and divide.

Dimensions, on the other hand, are how you sort those numbers.

For example, you might have a “Dimension” that is the Traffic Source and then the “Metric” might be the number of users from that traffic source.

Always remember though, you’ll always first start with a question in mind and then you jump into the data to find the answer (never the other way around!).

Mistake 2: Ignoring Data from Facebook 

Most businesses understand that data is important. But in two situations, it is tough to make data-driven decisions.

Analysis Paralysis

Facebook Ad Manager contains a lot of data, but that is often overwhelming. Not all businesses have the know-how or resources to even look at numbers, charts, graphs and therefore simply ignore them.

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Focus on just ONE THING at a time.  I like to take the advice I learned from my buddy Jeff Sauer at DataDrivenU.com…

“Assign one KPI per team member.”

This keeps it really simple.  If it’s just you, focus on the ONE metric that needs the most improvement.  As your team grows, you can expand your focus (because you’ll have more people to help!).

No Access to Real-Time Data 

This happens, for example, when an external party is running ads and reports monthly. By the time decision makers know what’s going on, the monthly Facebook marketing budget is already gone. 

Businesses that ignore, or don’t have access to Facebook data, lose a lot more than money.

The target audience may, for example, have seen a Facebook ad too many times. It will be an expensive challenge to turn that around.

Mistake 3: Focus on the Wrong or too Many Metrics

Facebook, and other ad platforms, make it very easy to set up your first campaign. They promise you will get results without having to lift a finger. 

And then reality kicks in. 

At one point, you need to understand the true value of data. 

But as I said in the beginning of this article, it can feel overwhelming, confusing or for some, not enough. 

The opposite reaction of analysis paralysis is wanting to have even more data to make complete data-driven decisions. 

Facebook Ads has a ton of them available, like 

• Photo views
• Unique achievements unlocked
• Unique ratings submitted
• Cost per unique level completed
• Etc. 

The question is…

Do you really need all that data to drive your business forward?

In other words, ask yourself, “Is this useful?”

This brings us to the last mistake (which actually might sound contradictory)…

Mistake 4: Ignoring Data from Other Sources

Customers start their journey after they have clicked on your Facebook ad. But as you know, a lot can go wrong when the user lands on a site or web shop.

Think, for example, of:

• The contact form may not be working. 
• The site might not be optimized for a specific device.
• The conversion tracking may not be set up correctly.
• The landing page may not be aligned with the message of the ad.
• Your actual revenue may differ from what Facebook or other platforms, like Google Analytics 4, shows. 

I am not claiming that Facebook Ad metrics are worthless, but you need to pick them carefully. 

Sometimes the best “source of truth” will definitely be Facebook Ads.  But sometimes (often!) it won’t be the best source for the answers you’re looking for.

To measure your actual revenue, for example, it is wiser to rely on data from your cart, or (even better!) your merchant processor (platforms, like PayPal, Stripe, Authorize.net, etc.).

Conclusion: 

Facebook Ad metrics are very powerful to 

• Measure the performance of your campaigns
• Get insights on how to improve your campaigns
• Control your paid ads budget on the biggest social media platform
• Reach the right audience with the right message at the right moment
• Achieve your business goals

But Facebook Ad metrics reveal only one part of the complicated customer journey. 

If you want to stay ahead of your competitors, as a business or marketing agency, then make sure you:

• Track only the most valuable Facebook Ad metrics
• Include metrics from other platforms and tools to make profound decisions
• Give your team access to the data they need to do their job
• Present everything in a shared dashboard that’s explains itself

This is the secret sauce of businesses that thrive in the complicated digital marketing landscape. 

I hope this information will help you become a better Facebook marketer or give your business a better understanding of Facebook Ad metrics and how they fit in the bigger picture of digital marketing.

The post 12 Facebook Ad Metrics Worth Your Attention appeared first on DigitalMarketer.

Navigating through the world of business can be chaotic. At the time of this publication in November 2023, global economic growth is expected to remain weak for an undefined amount of time.

However, certain rules of marketing remain steadfast to guide businesses towards success in any environment. These universal laws are the anchors that keep a business steady, helping it thrive amidst uncertainty and change.

In this guide, we’ll explore three laws that have proven to be the cornerstones of successful marketing. These are practical, tried-and-tested approaches that have empowered businesses to overcome challenges and flourish, regardless of external conditions. By mastering these principles, businesses can turn adversities into opportunities, ensuring growth and resilience in any market landscape. Let’s uncover these essential laws that pave the way to success in the unpredictable world of business marketing. Oh yeah, and don’t forget to integrate these insights into your career. Follow the implementation steps!

Law 1: Success in Marketing is a Marathon, Not a Sprint

Navigating the tumultuous seas of digital marketing necessitates a steadfast ship, fortified by a strategic long-term vision. It’s a marathon, not a sprint.

Take Apple, for instance. The late ’90s saw them on the brink of bankruptcy. Instead of grasping at quick, temporary fixes, Apple anchored themselves in a long-term vision. A vision that didn’t just stop at survival, but aimed for revolutionary contributions, resulting in groundbreaking products like the iPod, iPhone, and iPad.

In a landscape where immediate gains often allure businesses, it’s essential to remember that these are transient. A focus merely on the immediate returns leaves businesses scurrying on a hamster wheel, chasing after fleeting successes, but never really moving forward.

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A long-term vision, however, acts as the north star, guiding businesses through immediate challenges while ensuring sustainable success and consistent growth over time.

Consider This Analogy: 

Building a business is like growing a tree. Initially, it requires nurturing, patience, and consistent care. But with time, the tree grows, becoming strong and robust, offering shade and fruits—transforming the landscape. The same goes for business. A vision, perseverance, and a long-term strategy are the nutrients that allow it to flourish, creating a sustainable presence in the market.

Implementation Steps: 

• Begin by planning a content calendar focused on delivering consistent value over the next six months. 
• Ensure regular reviews and necessary adjustments to your long-term goals, keeping pace with evolving market trends and demands. 
• And don’t forget the foundation—invest in robust systems and ongoing training, laying down strong roots for sustainable success in the ever-changing digital marketing landscape.

Law 2: Survey, Listen, and Serve

Effective marketing hinges on understanding and responding to the customer’s needs and preferences. A robust, customer-centric approach helps in shaping products and services that resonate with the audience, enhancing overall satisfaction and loyalty.

Take Netflix, for instance. Netflix’s evolution from a DVD rental company to a streaming giant is a compelling illustration of a customer-centric approach.

Their transition wasn’t just a technological upgrade; it was a strategic shift informed by attentively listening to customer preferences and viewing habits. Netflix succeeded, while competitors such a Blockbuster haid their blinders on.

Here are some keystone insights when considering how to Survey, Listen, and Serve…

Customer Satisfaction & Loyalty:

Surveying customers is essential for gauging their satisfaction. When customers feel heard and valued, it fosters loyalty, turning one-time buyers into repeat customers. Through customer surveys, businesses can receive direct feedback, helping to identify areas of improvement, enhancing overall customer satisfaction.

Engagement:

Engaging customers through surveys not only garners essential feedback but also makes customers feel valued and involved. It cultivates a relationship where customers feel that their opinions are appreciated and considered, enhancing their connection and engagement with the brand.

Product & Service Enhancement:

Surveys can unveil insightful customer feedback regarding products and services. This information is crucial for making necessary adjustments and innovations, ensuring that offerings remain aligned with customer needs and expectations.

Data Collection:

Surveys are instrumental in collecting demographic information. Understanding the demographic composition of a customer base is crucial for tailoring marketing strategies, ensuring they resonate well with the target audience.

Operational Efficiency:

Customer feedback can also shed light on a company’s operational aspects, such as customer service and website usability. Such insights are invaluable for making necessary enhancements, improving the overall customer experience.

Benchmarking:

Consistent surveying allows for effective benchmarking, enabling businesses to track performance over time, assess the impact of implemented changes, and make data-driven strategic decisions.

Implementation Steps:

• Regularly incorporate customer feedback mechanisms like surveys and direct interactions to remain attuned to customer needs and preferences.
• Continuously refine and adjust offerings based on customer feedback, ensuring products and services evolve in alignment with customer expectations.
• In conclusion, adopting a customer-centric approach, symbolized by surveying, listening, and serving, is indispensable for nurturing customer relationships, driving loyalty, and ensuring sustained business success.

Law 3: Build Trust in Every Interaction

In a world cluttered with countless competitors vying for your prospects attention, standing out is about more than just having a great product or service. It’s about connecting authentically, building relationships rooted in trust and understanding. It’s this foundational trust that transforms casual customers into loyal advocates, ensuring that your business isn’t just seen, but it truly resonates and remains memorable.

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For instance, let’s talk about Oprah! Through vulnerability and honest connections, Oprah Winfrey didn’t just build an audience; she cultivated a community. Sharing, listening, and interacting genuinely, she created a media landscape where trust and respect flourished. Oprah was known to make her audience and even guests cry for the first time live. She had a natural ability to build instant trust.

Here are some keystone insights when considering how to develop and maintain trust…

The Unseen Fast-Track

Trust is an unseen accelerator. It simplifies decisions, clears doubts, and fast-forwards the customer journey, turning curiosity into conviction and interest into investment.

The Emotional Guardrail

Trust is like a safety net or a warm embrace, making customers feel valued, understood, and cared for. It nurtures a positive environment, encouraging customers to return, not out of necessity, but a genuine affinity towards the brand.

Implementation Steps:

• Real Stories: Share testimonials and experiences, both shiny and shaded, to build credibility and show authenticity.
• Open Conversation: Encourage and welcome customer feedback and discussions, facilitating a two-way conversation that fosters understanding and improvement.
• Community Engagement: Actively participate and engage in community or industry events, align your brand with genuine causes and values, promoting real connections and trust.

Navigating through this law involves cultivating a space where authenticity leads, trust blossoms, and genuine relationships flourish, engraving a memorable brand story in the hearts and minds of the customers.

Guarantee Your Success With These Foundational Laws

Navigating through the world of business is a demanding odyssey that calls for more than just adaptability and innovation—it requires a solid foundation built on timeless principles. In our exploration, we have just unraveled three indispensable laws that stand as pillars supporting the edifice of sustained marketing success, enabling businesses to sail confidently through the ever-shifting seas of the marketplace.

Law 1: “Success in Marketing is a Marathon, Not a Sprint,” advocates for the cultivation of a long-term vision. It is about nurturing a resilient mindset focused on enduring success rather than transient achievements. Like a marathon runner who paces themselves for the long haul, businesses must strategize, persevere, and adapt, ensuring sustained growth and innovation. The embodiment of this law is seen in enterprises like Apple, whose evolutionary journey is a testament to the power of persistent vision and continual reinvention.

Law 2: “Survey, Listen, and Serve,” delineates the roadmap to a business model deeply intertwined with customer insights and responsiveness. This law emphasizes the essence of customer-centricity, urging businesses to align their strategies and offerings with the preferences and expectations of their audiences. It’s a call to attentively listen, actively engage, and meticulously tailor offerings to resonate with customer needs, forging paths to enhanced satisfaction and loyalty.

Law 3: “Build Trust in Every Interaction,” underscores the significance of building genuine, trust-laden relationships with customers. It champions the cultivation of a brand personality that resonates with authenticity, fostering connections marked by trust and mutual respect. This law navigates businesses towards establishing themselves as reliable entities that customers can resonate with, rely on, and return to, enriching the customer journey with consistency and sincerity.

These pivotal laws form the cornerstone upon which businesses can build strategies that withstand the tests of market volatility, competition, and evolution. They stand as unwavering beacons guiding enterprises towards avenues marked by not just profitability, but also a legacy of value, integrity, and impactful contributions to the marketplace. Armed with these foundational laws, businesses are empowered to navigate the multifaceted realms of the business landscape with confidence, clarity, and a strategic vision poised for lasting success and remarkable achievements.

Oh yeah! And do you know Newton’s Law?The law of inertia, also known as Newton’s first law of motion, states that an object at rest will stay at rest, and an object in motion will stay in motion… The choice is yours. Take action and integrate these laws. Get in motion!

The post Mastering The Laws of Marketing in Madness appeared first on DigitalMarketer.

Recognizing the immense value this group brings to my business, I’m eager to contribute by sharing my unique “Holy Grail Copy” methodology. This approach, though unconventional, has been pivotal in building multi-million-dollar businesses for both myself and my clients.

To pique your interest, someone once said about my frameworks:

“Your strategies are like Hansel and Gretel’s breadcrumb trail leading to the Witch’s House. But in this case, you’re the witch, and what you conjure is pure magic.”

Let’s dive in.

A few years back, I sold one of my companies internally. This move allowed me to amalgamate my diverse passions into a singular, powerful persuasion strategy. When I unveiled it last year, we observed:

• $383 per email subscriber.
• $209 per FB Group Member.
• $1.83 EPC, while the industry average was $0.53.

These figures are far from ordinary. And here’s the secret behind them:

Introducing Holy Grail Copywriting (HGC):

HGC’s core principle is “Start at the Finish Line.” In perception management, you can strategically position yourself within your prospect’s hierarchy of needs. By aligning your product with their most pressing desires, selling becomes effortless.

The 5-Step HGC Process:

1. Identify Your Prospect’s Most Pressing Pain:

While basic marketing emphasizes targeting pain points, it’s crucial to differentiate between passive pain (complaining without action) and active pain (which drives action). The key is to focus on the latter.

Differentiate Between “Moaning” and “Moving” Pain: Understand the spectrum of pain. A stubbed toe is Moaning Pain, a mere inconvenience. In contrast, the urgency of a severed thumb is Moving Pain, demanding immediate action.

Apply the DUG Checklist: Grasp the essence of the DUG checklist, a tool to categorize pain into:

• Desperation: A situation so dire that immediate action is the only option. Example: Think of a business owner teetering on bankruptcy’s edge.
• Urgency: An imminent threat that demands swift action to prevent dire consequences. Example: Picture a smoker discovering early signs of lung cancer.
• Gravity: Deeply held values or priorities that might override other considerations. Example: Visualize a parent prioritizing their child’s needs over lucrative opportunities

2. Tailor Your Product to Alleviate That Pain:

Understand what relief from this pain looks like for your prospect. Then, either create a product or reposition your existing one to offer that relief.

• Craft or Reposition Your Product: Determine the ideal solution for the identified Moving Pain and ensure your product aligns with that vision.
• Introduce Novelty: Unexpected solutions to pressing problems are often the most enticing. Always introduce an element of novelty to stand out.

3. Infuse Your Product with Unique, Attractive Qualities:

Creating allure in a product is an art. At its core, allure is about evoking emotion, creating a connection, and making a product more than just a tangible item—it becomes an experience. One of the most potent tools to achieve this is storytelling. Stories have the power to breathe life into otherwise mundane products.

• Identify Popular Cultural References: Draw inspiration from powerful symbols like the Infinity Gauntlet.
• Integrate Psychological Triggers: Weave in elements of storytelling, unique mechanisms, and shared values.

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4. Use a Religion-Inspired Persuasion Sequence:

Religions have, for millennia, captivated the human spirit. It has an astonishing 83% penetration rate. They’ve done this through powerful narratives that touch upon the very essence of human existence, desires, fears, and aspirations. At the heart of many religious texts is a sequence that resonates deeply with believers: Sin, Salvation, Heaven, and Hell.

• Sin (The Problem): This represents the pain or problem your prospect faces.
• Salvation (The Solution): Here, you introduce your product as the answer.
• Heaven (The Benefits): This is the promised land, the utopia that awaits.
• Hell (The Consequences of Inaction): The bleak future that awaits if the problem remains unresolved.

5. Promote Your Product Using Diverse Marketing Angles:

With AI now optimizing ad performance, the key is to provide it with diverse data. I use the TADA Template, which helps generate multiple ad angles based on dominant human emotions. This approach allows for rapid testing across various channels.

In summary, Holy Grail Copywriting is about creating a magical “escape from moving pain” novel product, pitching it via religious persuasion sequence and shouting it loud via an infinite angle approach on paid and social media.

So there you go. Hope it helps you make a mint!

I hope this enriched perspective proves invaluable to you. If you want to find out how Holy Grail can best be deployed in your business, please email my assistant with the subject line “HOLY GRAIL!” here: john.holygrailoffer@gmail.com

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As a marketing pro, you know how tough it can be to capture the attention of potential clients and keep them. There are more than 10,700 digital advertising agencies in the U.S., giving business owners a lot of options. So, if you want to stand out, you need to be more than an expert in digital marketing. You need to be an expert in marketing science.

If you’ve spent years promoting your agency as the go-to for all things digital marketing, this can be a hard pill to swallow. But the fact is the landscape has changed. To be successful, you have to position yourself as a true marketer—who happens to love digital marketing. 

Why Digital Marketing Expertise Isn’t Enough

No marketer wants to hear that their digital marketing expertise isn’t enough. I get it. You’ve likely put a lot of effort into studying proven frameworks, staying on top of trends, and even recruiting top talent for your agency. And chances are, that effort has paid off. However, having an agency adept at digital marketing won’t bring you to the pinnacle of success—not without marketing science savvy.

Here’s why…

• Digital marketing has been around for a long time. 

Although digital marketing has evolved, it’s not a new concept. The history of digital marketing spans more than 30 years. In fact, the term was introduced back in 1990, around the time the first search engine (Archie) was launched. 

In short, everyone knows about it by now. And many agencies are doing it. Unfortunately, that means your digital marketing know-how isn’t anything novel or unique. 

• Business owners get digital marketing (for the most part). 

Today’s business owners are more knowledgeable about digital marketing. Of course, they don’t necessarily have a clear grasp of it. And there are still plenty of marketing misconceptions out there. But research shows that 47% of small business owners handle their marketing efforts themselves. So, it’s fair to say they get it—more or less. 

In most cases, potential clients aren’t impressed by an agency’s ability to handle social media, implement SEO tactics, manage paid advertising, etc. They’ve heard it all before. Even if you can do it better, that may not be reason enough to outsource to your agency. 

• Marketers have to work extra hard to earn respect.

DigitalMarketer’s own Mark de Grasse has talked about how marketers don’t get the respect they deserve, and it’s true. As marketers, we have to work harder than other professionals to demonstrate our worth and prove we know what we’re doing. Claiming digital marketing expertise—even if you do have it—just won’t cut it. You need to have broad marketing knowledge and use marketing science to back up your recommendations. 

• Tools and tactics change, but the principles of good marketing don’t.

As touched on previously, digital marketing is constantly evolving. New tools and channels are constantly being introduced, resulting in new tactics to adopt. But if you focus too much on what’s changing, you lose sight of what doesn’t. Being on top of every new “shiny object” doesn’t matter much if you can’t follow the principles of good marketing. And that only comes with an understanding of marketing science. 

What Do We Mean by Marketing Science?

Many believe that marketing is both an art and a science. And they’re right. But for now, we’re focusing on the latter. After all, it’s the piece of the puzzle your digital marketing agency is likely missing. 

There are several different takes on marketing science out there. But when we talk about it, this is what we mean…

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Making Decisions Based on Data—Not Guesswork

Those who embrace marketing science know that data is key. That doesn’t mean a marketer’s knowledge and experience should be tossed aside. However, data should play a critical role in decision-making.

Leveraging data just makes sense. 

• It allows us to see what’s working and what’s not. 
• It provides valuable insights that help us answer tough questions.
• It ensures we’re making the right decisions for each client.

Science-driven marketers are skilled at compiling, analyzing, and interpreting data from various sources. They apply their findings accordingly, using facts and figures to support their choices. As a result, they can serve their clients better—and with more confidence. 

Applying Techniques from Other Disciplines

Digital marketing can be bolstered by other practices. Science-driven marketers know that. They see the value in disciplines like psychology, sociology, economics, and neuroscience (the last of which is combined with marketing to create neuromarketing). That’s why they look at research from those disciplines to see what they can leverage. Then, they apply techniques to make their marketing efforts even stronger. 

Conducting Well-Designed Experiments

Experts in marketing science realize that experimentation is essential to improvement. After all, you can’t ensure the best result if you don’t do some testing first. So, they conduct experiments using the scientific method to determine if their initial choice (or hypothesis) is correct. 

The most successful marketers tend to be those who are constantly testing. On a granular level, they create different variations of assets, analyze the data, and make improvements as needed. They view every test as a source of valuable information and use it to their clients’ advantage. 

Using Technology Wisely

True marketers who understand the science side use technology to their advantage. They don’t get hung up on every new tool that arrives on the scene. Instead, they conduct in-depth research to create a marketing technology stack that benefits them and their clients. 

At the most basic level, they find technology to assist with the following:

• Data tracking
• Automation
• Keyword research
• Model building
• Wireframing

Although most marketers understand the importance of marketing technology in serving their clients, scientific ones don’t suffer waste. They only invest in tools that will enhance their efforts. And they strive to get the most out of each one they use. 

Taking a Holistic Approach to Marketing

There are many different facets of marketing—social media, paid advertising, SEO, email, copywriting, web design, etc. But science-savvy marketers don’t see them as individual pieces. Instead, they view them as parts of a much larger whole. They know that each one contributes to a business’s online presence. 

That’s why they take a holistic approach. 

They ensure consistency in all assets across all channels, connecting them for maximum impact. Every part is working together to promote the client’s business. More than that, every team member is doing the same. 

How Marketing Science Yields Success for Agencies

When you’re an expert not only in digital marketing but also in marketing science, you position your agency for success. It helps set the stage for being known as unique and smart.

Here’s how…

• You can frame your agency as an authority in the space.
• You can demonstrate your understanding of marketing as a whole. 
• You can encourage your team to start thinking about the big picture. 
• You become more strategic in marketing for each individual client.
• You can provide proof that your efforts are yielding results. 
• You can gain a competitive advantage over tactical marketers.

Ultimately, it doesn’t just make your agency better. It makes your agency appear better to current and potential clients. 

Takeaway

These days, digital marketing expertise isn’t enough to stand out from the crowd. If you really want to take your agency to the next level, you need to embrace marketing science. You need to show you have what it takes to build a business, develop a brand, and achieve long-term results. By convincing clients you’re a true marketer who offers digital marketing services, you’ll have an easier time acquiring and retaining them.

The post How Marketing Science Yields Success for Agencies appeared first on DigitalMarketer.

Are your Facebook Ads strategy ready for Black Friday? 

This is THE time of the year when shopaholics are hunting for the best offers, so you need to make sure your Facebook Ads and Instagram Ads campaigns are ready to attract hungry buyers. 

So, do you have your Black Friday Facebook Ads strategies all planned out? No? Well, you’d better get on that, because the big day is just around the corner! 

With so many changes to how we advertise on Facebook and Instagram in a post-iOS world, the Meta algorithm is going through some growing pains of its own. So, how can you be sure you’re setting your ads for success? Well, we talked to ACTUAL engineers at Meta and created a checklist with everything you need to have your target audience open their wallets for you!

7 Meta Tips & Updates You Need to Know BEFORE Creating Black Friday

#1. 20 is the New 50

Everyone has heard that an ad set needs at least 50 conversions in a 7-day period. And yes, that was true a while ago, but now things have changed. 

In the past, the Facebook Ads Learning Phase ended when, in a 7-day period, an ad set reached 50 events (whether it is conversions, lead gen, landing page views, etc). However, the Meta Ads Manager has evolved and improved. Now to exit the learning phase for optimization, your campaigns need 20 completed events in a 7-day period.

What does that mean? 

Now, a campaign can leave the Learning Phase after it reaches 20 events, again, depending on the objectives you select. The algorithm will gather data until that time to help you make better decisions in a simplified, quicker way, and make it easier for you to be successful on the platform. 

But what happens if my campaign doesn’t achieve that goal? Then, after the 7-day period *and not a minute before*, you can edit your campaign to optimize it! The algorithm will still learn based on successful events, but to hit true Meta Ad success velocity, you’ll want to consider increasing your budget so that you can achieve the 20 events Meta needs your campaign to hit for optimization in a 7-day period.

#2. Keep Your Cold & Warm Audiences Separated

Let’s think of our cold and warm audiences like a dating process. 

Cold traffic is like when you’re interested in someone you don’t know and want them to swipe right back at you. Your profile pic and information is all they have on you to make a snap judgment decision on whether they’ll engage in a convo and maybe give you their number.  

This is the same for an IG ad. They have 1-3 seconds MAX to decide whether or not your ad is worth ‘swiping right’ via engaging with your content by stopping their scroll. 

Meanwhile, our warm traffic is geared to those that have already engaged with your profile and is either mid-convo or mid-first date. Like a Facebook ad, you’ve already captured their attention, and now you’re ‘courting’ them. Asking them to get to know you more and ideally make some sort of commitment. With dating, you’ll want to ‘make it official’ and with ads you want that lead or purchase! 

They’re totally different, right? 

• Cold Traffic’s primary goal is to get them to swipe right or engage with your content (and maybe purchase!)
• Warm Traffic’s primary goal is to get them converted into being Facebook officials by subscribing to your list and actually purchasing a product

When you blend warm and cold audiences in your campaigns, you’re giving the algorithm the chance to favor warm audiences as they’re more likely to convert to a more cost-effective bidding strategy. This means, using our last example, that it’s more likely for someone that already had a first date with you to say “yes” to a second date because they already know you. Thus slimming down the chance of new swipes showing up on your feed.

Taking this into account, at the top level of your campaign, for cold audiences, you’re teaching the Meta Ads algorithm which cold audiences are yielding conversions. A successful conversion sends a signal to the platform to find more humans like the user who just converted. 

When you’re using cold audiences in a campaign, and excluding warm ones, you’re forcing the platform to find new people *aka people that don’t know anything about your product/service* that will make the desired conversion event.

Should you blend the audiences and include warm audiences in the campaign, Meta will favor the warmer audience time and time again because an abandoned cart purchaser is more likely to convert than someone who doesn’t yet know, like, or trust your offer. 

And Meta is always optimizing for the easier (more cost-effective) win in their algorithm.

That’s why at Mongoose Media we recommend not mixing these audiences in the same campaign. When you throw cold and warm audiences together you’re not teaching the algorithm to specifically find new prospects, you’re asking your algorithm to find the best buyers possible, allowing it to cheat and deliver the ads to people that already know who you are. So, instead, build a campaign for prospecting and another for retargeting warm traffic. 

#3. Know What CPA You’re Willing to Pay for Your Cold & Warm Audiences

The algorithm is listening to you, so you have to tell it exactly what you want. And this applies to anything you set up in Facebook Ads, but it is especially important for the CPA.

Let’s suppose that you are willing to pay $85 per CPA (cost per acquisition) for a skincare customer, but you capped the bid budget at $75. In this case, the algorithm doesn’t have the means to know that you have more money than what you put, so you’ll be forcing it to optimize your ads for a $75 budget. Which can mean you’re limiting your audience reach to forced CPAs that fit within your lower budget. Meaning, you’re missing out on potential customers that you’d be willing to pay for but your bidding strategies say otherwise.

Why is this so crucial? Because there may be better people with potentially higher order value or propensity to purchase available to you, but because you told the algorithm that $75 is your spend limit, your ad may not reach those people. 

Bear this in mind: if your CPA is too high, it will eat into your profits. Conversely, if your CPA is too low, you could be missing out on potential customers. 

Additionally, every day we get closer to Black Friday is a day that the auction experiences additional new competitors to the marketplace and more auction pressure that you’re competing against. So, start thinking about your CPA before the big day approaches. 

{important dates graphic: September 20th, the soft pressure increase in a ‘pre-Black Friday auction’. October 15th – the unofficial kickoff for Black Friday and the D-Day for heavy auction bids. November 15th – consider using different Meta objectives cause everyone and their grandmothers are doing ads.}

And, if you’re not sure what your CPA should be, working with a qualified Meta Ads consultant can help you to set a realistic CPA for your business!

NOTE: Your WARM CPA and COLD CPA should be different.

#4. Your Ads are a Marathon, Not a Place to Bet on Horses

I know that it is very tempting to look at your ad campaigns and ads like they are competing in a horse race. But you’re not betting on a pony, you’re marketing your products or services, so there’s no rush. 

What I mean is that even though you may want to perform a gazillion changes every time you check your ads statics and something seems off, you need to let it rest! As I said above, the Facebook Ads Learning Phase covers a 7-day period; however, if you edit your ad every other day, what will happen is that the time period will restart with every change and your campaign will be stuck in the Learning Phase *sounds like time traveling, right?*. 

Plus, you won’t be giving the algorithm enough time to optimize your campaign! Simply put, let’s suppose you launched your ad on a Monday, but by Wednesday you don’t get any of the results you wanted, so you turn it off. But, what you don’t realize is that, in a 7-day period, the algorithm is working to understand your campaign, so it may take time to reach your target audience and generate conversions. 

And don’t worry! 

Everyone is tempted to edit or stop a campaign when it is not achieving what we want! In fact, at Mongoose Media we used to make that decision after a 4-day period. However, we realized that, by doing this, we were potentially wasting the effort the algorithm is making to optimize a campaign, so now we wait a full 7 days before touching anything. 

So, walk away and go back in a week… But wait, there are a few things you need to be mindful of before you sit back and relax. Here’s a quick ads checklist

• Tracking: 

For Facebook Ads to be effective, it is essential that you have your tracking set up correctly. Without tracking, you will have no way of knowing whether your ads are succeeding or failing during the Holiday season. 

• Creatives: 

During Black Friday, brands compete for consumers’ attention with ads that are often loud, colorful, and eye-catching. As a result, it’s important to make sure that your ads are designed to be thumb-stopping.

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One way to do this is to start working on your ad creatives well in advance of Black Friday. This will give you time to experiment with different designs and ensure that your advertising campaigns are truly eye-catching. 

• Winning offer

Have you already put some thoughts into your Black Friday/Cyber Monday deals? It is important to craft a must-click offer that your specific audience is going to love. 

Remember that Facebook, unlike Amazon, is like walking into the mall during the holiday season. There are a lot of options you can pick and different offers that sound appealing, so, with many competitors out there, it is important to create deals that really persuade your audience!

• Work within a comfortable budget

Have a budget that you’re comfortable spending daily with a long-term goal of success. If you’re coming to Meta ads for a silver bullet, a single solution in your company’s bottom line, you better have a budget to back up the investment for data and the algorithm to find your target audience.

Meta Ads are great to-scale offers that work and as a discovery tool for new audiences. When Meta Ads stand on their own without a cohesive marketing plan for omnichannel remarketing, subscriber engagement, and more, expect to pay high acquisition costs to cover your marketing gaps. 

{Meta Ads on a CVJ image? Meta ads drive awareness, meta ads help subscriber acquisition, Meta Ads can drive excitement and loyalty, but Meta Ads aren’t Atlas, holding the weight of the company alone – that’s my graphic recommendation…. People think Meta Ads are the Atlas holding the world, but instead, it’s the offer that’s atlas and Meta is the muscle on the one bicep only}

#5. The Algorithm Assumes the Data is True

This may sound like a no-brainer, but it is important to understand that the algorithm can’t read your mind, so it learns from the data you give it. 

That’s why it is so important to be mindful about what you tell it. From your target audience to your ad spend, that algorithm will take everything you put as a fact and, if you’re not careful, it can affect your campaign negatively.

#6. Advantage+ Placements & Advantage Campaign Budget & Why They Matter

Placements are also known as the different platforms on which Meta can show your ad. An example of this is running your ads on Instagram, Facebook, or Messenger.

In this case, choosing multiple placements is a great idea if you want your ads to reach your target audience across different platforms. Meta’s platform is going to try and serve your ads on the placement your targeted audience is most likely going to engage and convert.

Taking this into account, by using Advantage+ placements, you’ll be allowing Meta to find the best conversion opportunities for your ad in all the placements.

This not only will help you to get the optimization events at a low cost (because Meta’s delivery system will analyze the data from all available placements and choose placements that are both cost-effective and high-performing) but also will help you make the most out of your campaign budget!

Another way of automating your campaign is by using the Advantage Campaign Budget. This is a feature that allows Meta to distribute your budget depending on the placements where each ad set will get the most optimization events at a low cost. 

With both features, you can make sure that your budget is effectively invested, Advantage+ placements and Advantage Campaign Budget are godsend help during the Black Friday season

#7. Advantage+ Shopping Campaigns

If you were looking for a way to increase your campaign’s performance without having to stick to your computer 24/7, the new Advantage+ Shopping Campaigns, launched on August 15, 2022, is quickly becoming my favorite new roll out from Meta. This new Meta product can automate an entire ad campaign with machine learning, so you can focus more on the general aspects of your online store and less on managing campaigns.

Just imagine being able to automate EVERYTHING from creatives and placements to audiences. With Advantage+ Shopping Campaigns you can maximize your ads’ performance throughout the Black Friday weekend (and beyond) without all the manual work it used to require. 

Advantage+ Shopping Campaigns allow business owners and paid media buyers to use AI to automate a campaign from end to end and make the best out of their ad budget by finding the best placements in which your ad will get the most conversion events at a lower cost.

And, if that wasn’t enough, this new feature can also automate creatives to analyze which ones are more effective in a specific audience! 

Finally, if you have a Facebook or Instagram Shop, Meta is using AI to drive traffic to the most converting destination for your eCommerce store. Either your in-platform store (FB or IG shop) or your website, depending on which one will generate the most optimization events in a certain audience! 

There’s nothing you can’t achieve with this tool and, even though it’s still in its Beta version, acting on it now will give your campaigns a lift as most other brands and advertisers aren’t taking advantage of this new campaign!

What’s the Best Time to Run Facebook Ads for Black Friday?

As soon as possible! Taking into account that you have to wait for the Learning Phase 7-day window, help the algorithm understand and optimize your campaign, and make edits if necessary, at Mongoose Media we recommend our clients to start their Black Friday Facebook Ads campaigns between July and September. 

However, this doesn’t mean that you should have launched your sale months ago! What you should have done is launch campaigns to find your audience and build a warm list.

The idea is to build a list of buyers that want your product/service and are eager to get a good deal, so you can offer them early access or another offer if they signup or register ahead of the big day. 

Why is this so important? Because even though Black Friday and Cyber Monday may seem like a weekend events, more and more people start craving good deals and offers even before November starts, so it is crucial *and cheaper* to start warming up your traffic early

But wait! If you’re reading this in October/November, that doesn’t mean everything is lost. You just need to be mindful that, when you launch your Facebook ad campaign, there’s going to be a lot more auction pressure. 

Ready to Start Preparing for a Successful Black Friday?

Planning your Black Friday campaigns with time is the key to not only crafting profitable ads that catch the attention of your target audience and persuade them to click the “Buy now” button, but it also helps the algorithm understand your brand and put your deal in front of the right people. And now you have a checklist with everything that has changed in Facebook Ads and you need to keep it in mind to set your campaigns up for success. 

Do you feel already overwhelmed with all the preparations pre-Black Friday? Fear not, you’ve come to the right place! At Mongoose Media we have a team of Facebook experts, copywriters, designers, and strategists that will help you with the planning while you worry about running your business!

So, meet with us and start your journey to a successful Black Friday Facebook Ads strategy!

The post 7 Things You Need to Do AHEAD of Your Black Friday Facebook Ads According to Meta appeared first on DigitalMarketer.